State Farm® Insurance Agent Doug Gifford

"I have found the State Farm Insurance team in Carroll has always been there for my every need or questions I have."

"Easy to understand coverage. Great staff, answering all needed questions. Affordable rates for home and auto."

"We have been with Gifford State Farm for many years, we had great service with Chuck and now Doug. The office staff is so knowledgeable, we can call or stop by and get our questions answered quickly. Thank you for the team effort."

"We have been customers of State Farm with Chuck and Doug Gifford for 50 years. They have always helped us when needed. The office staff, especially Julie, goes above and beyond their tasks. Any question we have, they will respond quickly and professionally. Thank you for all you do!!"

"Always responsive and great to work with."

"Always get top notch service and attention when I work with Doug, Julie, Kris or anyone at the Carroll office. Great to work with and they always have me covered!"

"I have been with Gifford State Farm for 35 years and I have never had a bad experience! This entire office is always very friendly and very fast to address my needs. I feel they take the time to talk through any question or need and I always feel confident of my choices!"

"Amazing customer service!! Kris has been awesome to work with and if I have any questions at all she's very willing to find me an answer if she doesn't know it right off the top of her head!!"

"Kris is an amazing asset to State Farm. She is extremely knowledgeable and wonderful to work with in all the situation I have encountered."

"I am always happy with the service from Tawnya at State Farm. She addresses all my questions, responds timely, and was super helpful when reviewing my policy with her. Thank you for your assistance. Jen Taylor"

"Tawnya was very professional and knowledgeable. Made getting life insurance very simple and painless."

"Tawnya is hands down the best! I recently got married and she is very knowledgeable, made getting life insurance enjoyable!"

"Went over our homeowners & car insurance to make sure our needs were met. They are very knowledgeable and helpful anytime you have questions."

"I’ve been with Doug Gifford’s team for almost 20 years, and their exceptional service has kept me a loyal customer. Doug and his team consistently go above and beyond with their knowledge, responsiveness, and personal approach. They take the time to understand my needs and offer thoughtful, tailored solutions. Whether handling routine questions or navigating more complex situations, they do so with professionalism and genuine care. I highly recommend Doug Gifford and his team for their outstanding customer service and dedication."

"I have been with State Farm for 48 yrs and have always had great service! Julie Kris and Tawnya have always been Friendly and ready to help answer any guestions you may have! Great team you have Doug!!!"

"Julie is so nice ,she explains the way it should be said. And she always follows up on policy."

"I have to give Kris Trecker an A+ for customer service! Her knowledge & enthusiasm made the transition for me easier than I could’ve imagined. 10/10 would recommend!"

"Insurance is an Integral part of my overall financial plan, and each year I thoroughly review every policy with my wife and team of financial advisors. One of those advisors is Doug Gifford, not only because he has been a lifelong friend, but because he has earned my trust in moments that mattered several times. For example, while processing a claim for roof damage due to hail, Doug helped close critical gaps of knowledge in the State Farm claims side of the business, enabling the repair to proceed in a timely manner. On another occasion, the claims side of State Farm misunderstood our situation due to a human error in not reading the complete notes we had prepared when submitting out claim. This caused a very negative customer experience on my part. When I notified Doug, he engaged, and the situation was corrected inside of a day. I would be remiss if I did not mention the great support from Kris, Julie, and Taunya every time we have a question. Their tenure, experience, and expertise is a major part of the overall value we receive. I do insurance competitive comparisons every two years in a thorough process led by my independent financial advisors. Every time, when considering price, coverage, terms, support, and claim experience Doug’s office comes out on top. It is without reservation that I fully and completely endorse Doug Gifford’s State Farm agency in Carroll, Iowa."

"We switched to State Farm not long ago but are incredibly happy! Tawnya was able to get us a better rate with more a more realistic policy and they made the claim we needed to file easy to deal with and answered all of our endless questions."

"All the ladies at Doug's office are so amazing and give wonderful costumer service. They are friendly and helpful!"

"Muy profesional el trabajo que realizan,buen trato y muy amables"

"Julie did a great job getting my insurance set up. She always calls back immediately and handles everything timely."

"Consistently excellent service. Tawnya is very responsive to our (many) policy change requests."

"I changed my insurance to this company because they said they could save me almost $100 a month on my car insurance and i could get multiple discounts for having a child, being over 25, and multiple cars being insured at the same address etc. The problem was, after I signed up for the insurance and was waiting on my insurance card, they said I would only pay $218 for full coverage and other things but they charged me over $300 and didn't tell me, I had to call and ask them why. They said it's because I had 1 minor ticket from 3 years ago which they didn't check my record before promising me a certain price. They also didn't apply any of the discounts they said they would and said there's no way to change how much I'd be paying. Everytime I try to call and ask questions or get help, the receptionist is extremely rude and impatient. I've never been treated so rudely before..."

"Always helpful and quick to respond to my business needs. Kristy is amazing."