State Farm® Insurance Agent Doug Gifford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Calee First
July 11, 2024
"All the ladies at Doug's office are so amazing and give wonderful costumer service. They are friendly and helpful!"
Sergio Santa cruz de Oviedo
May 21, 2024
"Muy profesional el trabajo que realizan,buen trato y muy amables"
"Thank you Sergio for your kind review. We appreciate great customers like you!"
Barb Johnston
March 6, 2024
"Julie did a great job getting my insurance set up. She always calls back immediately and handles everything timely."
"Thank you for your business, Barb!"
M Gale
February 21, 2024
"Consistently excellent service. Tawnya is very responsive to our (many) policy change requests."
"So glad to hear Tawnya is showing you our great customer service! Thank you for your business! "
Abby w.
November 10, 2023
"I changed my insurance to this company because they said they could save me almost $100 a month on my car insurance and i could get multiple discounts for having a child, being over 25, and multiple cars being insured at the same address etc. The problem was, after I signed up for the insurance and was waiting on my insurance card, they said I would only pay $218 for full coverage and other things but they charged me over $300 and didn't tell me, I had to call and ask them why. They said it's because I had 1 minor ticket from 3 years ago which they didn't check my record before promising me a certain price. They also didn't apply any of the discounts they said they would and said there's no way to change how much I'd be paying. Everytime I try to call and ask questions or get help, the receptionist is extremely rude and impatient. I've never been treated so rudely before..."
"Thank you for the review. We value all kinds of feedback at our agency and would love the opportunity to make things right. Please reach out by phone 712-792-5002 so we can discuss this. We look forward to hearing from you. "
Miranda Benton
November 3, 2023
"Great Service - Kris is always eager to help and support my needs. I feel very recognized here!"
"Thanks for your business Miranda! "
Dane Wittrock
September 5, 2023
"Always helpful and quick to respond to my business needs. Kristy is amazing."
"Thank you for your business! "
Tara Norris
August 4, 2023
"I moved away a few years ago, but have kept my Insurance with State Farm of Carroll, because of how amazing, helpful, & kind Tawnya has always been with me!"
Katie Fagan
July 9, 2023
"They have covered me for multiple types of insurance with good rates!"
Nicole Cork
June 22, 2023
"Highly recommend Tawnya for all of your insurance needs. She's very knowledgeable and always willing and able to assist with questions. She's also very quick at getting our paperwork to us when adding any new policies. We love Tawnya!"
Cindy Janning
June 21, 2023
"This is such a great team to work with! Always prompt to respond to requests and information when we need it."
Connie Harris
May 24, 2023
"Excellent Customer Service"
Doreen Lappe
April 6, 2023
"Everyone at the office is very friendly and helpful. Kristy Trecker recently helped get my jewelry coverage updated, I had been lax in getting new appraisals and reporting new pieces. She made it a simple process."
"Good morning Doreen, hey thanks for the positive words. We have a great team here that I'm very proud of. You have been with us a LONG time and I sure appreciate your business. Have a great weekend, Doug "
Heidi Ball
April 5, 2023
"Kris and everyone in Doug's office is always friendly and willing to help me when I call. I appreciate them so much!"
"Hi Hiedi! Thanks for being a great loyal customer, and have a great weekend! Doug"
Maribeth Kasperbauer
March 16, 2023
"So I had Julie give me some estimates on my auto, real estate insurance and recreational vehicles and camper. I was very happy with her knowledge and the way she had explained the policy and its options. Thanks again for your help!"
"Hi Maribeth! Thanks for the nice comments about Julie - she's a great team member here. Welcome to our agency - and thanks for your business! Doug"
David Malin
February 21, 2023
"I have had my insurance business with Gifford State Farm for almost 40 years. I have moved to Ankeny, Iowa but I continue to do business with Gifford State Farm. They have always addressed my family needs with urgency and professionalism. They really care and I always feel well served when the need arises. This is greatly appreciated."
"Hello Dave! Thanks so much for your great words about our business, and our family. I appreciate you, and your business! Doug"
Kelly Schultes
February 17, 2023
"Tawnya was so helpful and very patient with us! Answered all our questions quickly and was very easy to work with!"
"Hi Kelly! Hey, thanks for the great words about Tawnya. She's a great team member here, and I sure agree about your description of her! Thanks for your business! Doug"
Derek Lemon
February 15, 2023
"Tawnya and Doug have been great to work with. Always very quick to respond and provide excellent service. Would highly recommend!"
"Hi Derek! Hey, thanks for the kind words. It's always fun working with young families like you guys! Thanks for your business! Doug"
Kathy Sornson
February 14, 2023
"We talked with Julie Steinkamp. She was recommended by friends who have insurance through this office. Julie was very thorough and explained everything fully. We got two other quotes but decided to purchase from this office. I think we will be happy with our decision."
"Hi Kathy! I'm sure glad we could help you, and welcome to our agency! We appreciate you. Doug"
Stacie Croghan
February 13, 2023
"Tawnya is The Best! She is very knowledgeable and listens to your needs. She is able to suggest different options for you to choose from and is always looking out for your best interest. I highly recommend Tawnya!!"
Jerry Behrens
December 28, 2022
"Great people to work with, explained all my options and willing to take time to help me."
"Hi Jerry! Hey, thanks for your support of our agency! We appreciate you. Doug"
paula theulen
November 11, 2022
"Tawnya has always been very helpful to me with my life insurance. Now she is helping my grandson with his first insurance needs, car and life insurance. Thanks again Tawnya."
"Thanks Paula! I’ll let Tawnya know about your kind words. We appreciate all she does, and appreciate you as a loyal client. Doug"
Deb Mauricio
August 9, 2022
"I have been with State Farm for almost 20 years for vehicle and home insurance. They provide knowledgeable and professional service with excellent follow-up! I know if I place one call to Tawnya and Kris, it will be handled and I will be pleased! Thank you all!"
"Thanks for the great comments about our team here Deb! I sure think they are great, too! We appreciate you. Doug"
Chris Drake
April 12, 2022
"We have been with Giffords over 40 years they are amazing along with Julie Steinkamp would recommend you give them a call!"
"Thanks Chris! We appreciate great loyal customers like you!"
Jeff Andersen
January 12, 2022
"Julie and Kris are awesome at following up promptly with all questions and concerns. I have been insured with State Farm for almost 35 years."
"Thank you for your business and your loyalty. We appreciate great customers like you!"