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State Farm® Insurance Agent Doug Gifford

5 out of 5 average rating (76 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Connie Harris

May 24, 2023

5  out of  5 rating by Connie Harris
"Excellent Customer Service"

Doreen Lappe

April 6, 2023

5  out of  5 rating by Doreen Lappe
"Everyone at the office is very friendly and helpful. Kristy Trecker recently helped get my jewelry coverage updated, I had been lax in getting new appraisals and reporting new pieces. She made it a simple process."

Heidi Ball

April 5, 2023

5  out of  5 rating by Heidi Ball
"Kris and everyone in Doug's office is always friendly and willing to help me when I call. I appreciate them so much!"

Maribeth Kasperbauer

March 16, 2023

5  out of  5 rating by Maribeth Kasperbauer
"So I had Julie give me some estimates on my auto, real estate insurance and recreational vehicles and camper. I was very happy with her knowledge and the way she had explained the policy and its options. Thanks again for your help!"

David Malin

February 21, 2023

5  out of  5 rating by David Malin
"I have had my insurance business with Gifford State Farm for almost 40 years. I have moved to Ankeny, Iowa but I continue to do business with Gifford State Farm. They have always addressed my family needs with urgency and professionalism. They really care and I always feel well served when the need arises. This is greatly appreciated."

Kelly Schultes

February 17, 2023

5  out of  5 rating by Kelly Schultes
"Tawnya was so helpful and very patient with us! Answered all our questions quickly and was very easy to work with!"

Derek Lemon

February 15, 2023

5  out of  5 rating by Derek Lemon
"Tawnya and Doug have been great to work with. Always very quick to respond and provide excellent service. Would highly recommend!"

Kathy Sornson

February 14, 2023

5  out of  5 rating by Kathy Sornson
"We talked with Julie Steinkamp. She was recommended by friends who have insurance through this office. Julie was very thorough and explained everything fully. We got two other quotes but decided to purchase from this office. I think we will be happy with our decision."

Stacie Croghan

February 13, 2023

5  out of  5 rating by Stacie Croghan
"Tawnya is The Best! She is very knowledgeable and listens to your needs. She is able to suggest different options for you to choose from and is always looking out for your best interest. I highly recommend Tawnya!!"

Jerry Behrens

December 28, 2022

5  out of  5 rating by Jerry Behrens
"Great people to work with, explained all my options and willing to take time to help me."

paula theulen

November 11, 2022

5  out of  5 rating by paula theulen
"Tawnya has always been very helpful to me with my life insurance. Now she is helping my grandson with his first insurance needs, car and life insurance. Thanks again Tawnya."

Deb Mauricio

August 9, 2022

5  out of  5 rating by Deb Mauricio
"I have been with State Farm for almost 20 years for vehicle and home insurance. They provide knowledgeable and professional service with excellent follow-up! I know if I place one call to Tawnya and Kris, it will be handled and I will be pleased! Thank you all!"

Chris Drake

April 12, 2022

5  out of  5 rating by Chris Drake
"We have been with Giffords over 40 years they are amazing along with Julie Steinkamp would recommend you give them a call!"

Jeff Andersen

January 12, 2022

5  out of  5 rating by Jeff Andersen
"Julie and Kris are awesome at following up promptly with all questions and concerns. I have been insured with State Farm for almost 35 years."

Scott Dillehay

January 6, 2022

5  out of  5 rating by Scott Dillehay
"State Farm has been wonderful to work with, we started dealing with them with my father-in-laws matters and were happy with there customer service. I asked for a quote for our insurance needs and we’re pleased with the results. Looking forward to working with them in the future!! Julie has been very helpful. Thank-you!!"

Lindsey Schaefer

December 9, 2021

5  out of  5 rating by Lindsey Schaefer
"I have had insurance with Doug for 11 years. I moved out of town and kept him as an agent because the service is so great! Kristy and all of his staff are helpful, and responsive. Always appreciate their service and kind customer interactions."

Michael Barta

November 17, 2021

5  out of  5 rating by Michael Barta
"Love working with Doug and State Farm....been phenomenal to work with. Highly Recommend."

Heather hurst

November 17, 2021

5  out of  5 rating by Heather hurst
"A great local place to get great insurance! Tawnya has always been so helpful to our family, reaching out when new things come about or when things can be better upgraded. Thank you so much for the peace of mind it gives my family! Would 10/10 recommend to anyone!"

Ainsley Brungardt

October 8, 2021

5  out of  5 rating by Ainsley Brungardt
"Always awesome customer service!!"

Al Knapp

October 7, 2021

5  out of  5 rating by Al Knapp
"Doug, Julie and Kris have always been super helpful and made sure that our needs were taken care of. We recently moved to Arkansas and wish we could have kept them as agents. I only hope that State Farm down here is as helpful when we need them."

Justin Schieffer

September 8, 2021

5  out of  5 rating by Justin Schieffer
"Tawnya has been super helpful with helping get our Home Owners insurance set up, as well as, insurance for a new car. The State Farm app is also easy to use to look at your policy or insurance cards. We don't live in Carroll anymore but still prefer to work through the Carroll office."

Amy Murphy

September 3, 2021

5  out of  5 rating by Amy Murphy
"Tawnya helped make our life insurance decision making almost effortless! She explained things clearly and was super patient with all the questions :)"

Sue Riesselman

August 27, 2021

5  out of  5 rating by Sue Riesselman
"Julie has been most helpful. We feel most comfortable relating our concerns and fully trust in her suggestions in helping us secure our autos, and home insurance coverage. We listened to suggestions in purchasing an umbrella policy . Our previous insurance never suggested change nor updates . We feel fortunate to have such security. Thanks Julie for giving us peace of mind and being so kind along the way."

Rhonda Olerich

August 26, 2021

5  out of  5 rating by Rhonda Olerich
"Julie is so helpful and friendly. She deserves all the credit."

Amber Smith

August 13, 2021

5  out of  5 rating by Amber Smith
"We have always had a great experience Julie & the rest of the team. Any time we have questions/changes or anything they are always quick to help us! Would recommend them to anyone!!"