State Farm® Insurance Agent Doug Gifford

"I have been with State Farm for 48 yrs and have always had great service! Julie Kris and Tawnya have always been Friendly and ready to help answer any guestions you may have! Great team you have Doug!!!"

"Insurance is an Integral part of my overall financial plan, and each year I thoroughly review every policy with my wife and team of financial advisors. One of those advisors is Doug Gifford, not only because he has been a lifelong friend, but because he has earned my trust in moments that mattered several times. For example, while processing a claim for roof damage due to hail, Doug helped close critical gaps of knowledge in the State Farm claims side of the business, enabling the repair to proceed in a timely manner. On another occasion, the claims side of State Farm misunderstood our situation due to a human error in not reading the complete notes we had prepared when submitting out claim. This caused a very negative customer experience on my part. When I notified Doug, he engaged, and the situation was corrected inside of a day. I would be remiss if I did not mention the great support from Kris, Julie, and Taunya every time we have a question. Their tenure, experience, and expertise is a major part of the overall value we receive. I do insurance competitive comparisons every two years in a thorough process led by my independent financial advisors. Every time, when considering price, coverage, terms, support, and claim experience Doug’s office comes out on top. It is without reservation that I fully and completely endorse Doug Gifford’s State Farm agency in Carroll, Iowa."

"Julie did a great job getting my insurance set up. She always calls back immediately and handles everything timely."

"I changed my insurance to this company because they said they could save me almost $100 a month on my car insurance and i could get multiple discounts for having a child, being over 25, and multiple cars being insured at the same address etc. The problem was, after I signed up for the insurance and was waiting on my insurance card, they said I would only pay $218 for full coverage and other things but they charged me over $300 and didn't tell me, I had to call and ask them why. They said it's because I had 1 minor ticket from 3 years ago which they didn't check my record before promising me a certain price. They also didn't apply any of the discounts they said they would and said there's no way to change how much I'd be paying. Everytime I try to call and ask questions or get help, the receptionist is extremely rude and impatient. I've never been treated so rudely before..."

"They have covered me for multiple types of insurance with good rates!"

"This is such a great team to work with! Always prompt to respond to requests and information when we need it."

"Everyone at the office is very friendly and helpful. Kristy Trecker recently helped get my jewelry coverage updated, I had been lax in getting new appraisals and reporting new pieces. She made it a simple process."

"So I had Julie give me some estimates on my auto, real estate insurance and recreational vehicles and camper. I was very happy with her knowledge and the way she had explained the policy and its options. Thanks again for your help!"

"Tawnya was so helpful and very patient with us! Answered all our questions quickly and was very easy to work with!"

"We talked with Julie Steinkamp. She was recommended by friends who have insurance through this office. Julie was very thorough and explained everything fully. We got two other quotes but decided to purchase from this office. I think we will be happy with our decision."