State Farm® Insurance Agent Doug Gifford
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Char schlepp
November 10, 2025
"If you are in need of insurance State Farm Carroll is the best related to customer service and affordable rates. I switched after 30 plus years and could not be more pleased."
larae morris
October 30, 2025
"The staff at Doug Giffords office are all exceptional. They handle everything you need in a friendly and timely manner. I highly recommend them for your insurance needs."
Chuck Deisbeck
October 27, 2025
"Doug and his team do an excellent job. Julie has been very thorough and responsive to my needs. I highly recommend Gifford Insurance Agency."
"Hello Chuck! Thanks for your support from over there in Eastern Iowa! We sure appreciate it. Have a great week! Doug "
Chase Rupiper
October 16, 2025
"I appreciate the service of the Gifford team in Carroll. Kristy is easy to work with and quick to help out with all my insurance needs!"
"Thank you for your 5-star review, Chase! Always good to hear from you, and thanks for the kind words. Thanks to you and your whole family for being great clients! Doug"
Nancy R
September 29, 2025
"I appreciate working with Tawyna in the Carroll State Farm office. She answers my questions and makes sure my requests are taken care of. Tawnya is always friendly and pleasant."
"Thanks for the kind words Nancy! We appreciate it. Have a great week, Doug"
Ross Baxter
August 22, 2025
"Always great to work with and responsive."
"We are delighted to know you had a great experience with our State Farm office. If you need assistance in the future, please don’t hesitate to reach out. We are here to help!"
Karla Van Roekel
July 29, 2025
"So glad I switched to State Farm! Julie is very helpful and works with me on the things I don’t understand, friendly quick service and at an affordable rate for my 4 cars!"
"Hello Karla! Thanks for the kind words. Julie is very helpful, and we're very fortunate to have her, and the rest of our team here. Thanks for your comments, and thanks for your business! I appreciate it. Doug"
Julie Pietig
July 23, 2025
"We’ve been with Doug @ State Farm for years and have never had anything but superb service!! Kristy is amazing to work with and goes the extra mile to make sure everything is taken care of!!"
"Hello Julie! Hey, thanks for the great comments on Kris! We agree, she's great to work with - every single day. I'm very fortunate to have a great team here, and great clients like you and Tony. Thanks for your business! Doug "
Nelson Lo
July 8, 2025
"The staffs very friendly, efficient and effective in providing their services. They are very knowledgeable and sincere in their answers.They also spend time answering your questions."
"Thanks Dr Lo! We appreciate the kind words about our team. Have a great weekend and thanks for your business! Doug "
Karen
July 2, 2025
"Great service, great insurance coverage and always so friendly to work with"
"Thank you for taking the time to share your thoughts Karen! We’re glad to know you’re satisfied with the service at our State Farm office. I'm very proud of our team here. Thanks again, and have a great 4th of July! Doug"
Bobby Cecil
June 27, 2025
"Very helpful and friendly staff."
"Thank you for your 5-star review Bobby! We appreciate the kind words! Have a great 4th of July! Doug"
Kim Bauer
June 22, 2025
"State Farm has been my insurance provider for a long time. I don’t always have the best luck with the customer service number or help…but this is why you have an agent. Kris and Doug make it all happen! I can always count on Kris to get back to me and get me to the right group or contact. Super appreciative of the help and effort provided!!"
"Hello Kim, hey thanks for the kind words! Kris and I both sure appreciate it, and I appreciate your business. I hope summer is going good for you, and thanks again! Doug"
Shauni H
June 9, 2025
"Tawnya is always amazing to work with. When I have questions she explains it in a way that makes sense. I love that I can still meet with someone face to face and make sure all my questions are answered."
"We’re honored by your positive feedback! And we agree with you - one of our favorite parts of our day is our face-to-face visits with great customers like you! Thank you for your business! "
Bryce Abbas
June 4, 2025
"Very easy to work with! Lightning quick to respond to customer's requests and questions. 5 Stars!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your Good Neighbor! Thank you for your business. "
Mark Sexton
June 2, 2025
"Doug Gifford and team are all fantastic. They are very knowledgeable, friendly, and quick to respond to any and all needs and questions."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks for your business!"
Blake Eischeid
May 5, 2025
"I have found the State Farm Insurance team in Carroll has always been there for my every need or questions I have."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Michael Heim
May 4, 2025
"Easy to understand coverage. Great staff, answering all needed questions. Affordable rates for home and auto."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ann VonDielingen
May 2, 2025
"We have been with Gifford State Farm for many years, we had great service with Chuck and now Doug. The office staff is so knowledgeable, we can call or stop by and get our questions answered quickly. Thank you for the team effort."
"Thank you, Ann! We appreciate great customers like you, and we can't thank you enough for your loyalty. "
Colleen Steinkamp
May 2, 2025
"We have been customers of State Farm with Chuck and Doug Gifford for 50 years. They have always helped us when needed. The office staff, especially Julie, goes above and beyond their tasks. Any question we have, they will respond quickly and professionally. Thank you for all you do!!"
"Thank you for reviewing our State Farm office! Thank you for being a loyal customer. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Greg Tigges
May 1, 2025
"Always get top notch service and attention when I work with Doug, Julie, Kris or anyone at the Carroll office. Great to work with and they always have me covered!"
"Thanks Greg! I sure appreciate the comments. Have a great weekend my friend! Doug"
Becky Groat
April 25, 2025
"I have been with Gifford State Farm for 35 years and I have never had a bad experience! This entire office is always very friendly and very fast to address my needs. I feel they take the time to talk through any question or need and I always feel confident of my choices!"
"Thanks Becky! We appreciate you!"
Matthew Hensel
April 24, 2025
"Amazing customer service!! Kris has been awesome to work with and if I have any questions at all she's very willing to find me an answer if she doesn't know it right off the top of her head!!"
"Thank you, Matt! We’re thrilled to know you had a positive experience with Kris; your satisfaction is our top priority! Thank you for your business!"
Kristi Stutzman
April 10, 2025
"Kris is an amazing asset to State Farm. She is extremely knowledgeable and wonderful to work with in all the situation I have encountered."
"Hello Kristi! Hey, thanks for the kind words about Kris. We agree with everything you said! She's a huge part of our team. Thanks for your business, Doug"
Gregg Taylor
April 9, 2025
"I am always happy with the service from Tawnya at State Farm. She addresses all my questions, responds timely, and was super helpful when reviewing my policy with her. Thank you for your assistance. Jen Taylor"
"Hi Jen & Gregg, thanks for your great comments about Tawnya. I absolutely agree with you. She's a huge part of our team here. Thanks for recognizing her great work, and thanks for your business. Doug"
Michael Murphy
April 6, 2025
"Tawnya was very professional and knowledgeable. Made getting life insurance very simple and painless."
"Hi Mike! Thanks for the kind words about Tawnya, we sure appreciate it. I agree - she's a pro at life insurance, and just making it simple. Thank you! Doug"